Product Support

There are a variety of ways to get help and provide feedback for our products.

- Account Management

Reach out to your dedicated Account Manager to discuss  your organization’s specific goals and needs.

- Client Support

24×7 Online Help Site
To access our help site, please click on “Get Help” anywhere in the your AngelPoints application.

Telephone
7:30 a.m. – 4:30 p.m. PST
Tel: 415.331.4887

Email
support(at)angelpoints(dot)com

Training
Click here to learn about our client training services

- Product Feedback

Use GetSatisfaction, our online product feedback site, to submit product enhancements ideas, ask questions.  To get started, just follow these 3 easy steps:

1. Sign up at getsatisfaction.com/angelpoints
System Managers can also click on the new “Feedback” tab within AngelPoints primary navigation. (note: you can use your Facebook, Twitter, Open ID accounts or create a new Get Satisfaction account by clicking on that link).

GetSatisfaction login

2.  Submit your ideas by choosing “Share an idea” or “Give praise” and include a detailed description and clear benefit.

3. Vote for your favorite ideas by clicking on any ideas you like on the site.
Get Satisfaction.

GetSatisfaction vote